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Monday, September 6, 2010
Privacy Policy Print PDF

At CICOfly, the most important asset of our business is our Clients! It is our utmost responsibility and long standing commitment to make sure that we safeguard the privacy of your personal, banking, and traveling information that you have entrusted us with. In the process of doing business in the most lawful and ethical way and providing you the highest quality products and services it is imperative that we have your personal information with us, so occasionally we may ask you for it, especially when you are purchasing a ticket from us for domestic or international traveling. As the airlines, federal, state, and local laws enforcement agencies require us to do so. But we realize that it's a MUST that we safeguard all your personal information with confidentiality and use it only for ticketing purposes.
At CICOfly, we make serious efforts in limiting the gathering, use and retention of our clients' personal, financial and traveling information to the minimum where we can reasonably feel that it will assist us in providing you with world class products, services, and support and meet the airline and law enforcement agencies guidelines.
The following Privacy Policy outlines the types of personal information we ask to provide you with the service you request from us; why and how we use this information and what measures we take to safeguard it. As used throughout this promise and anywhere else on the web, the term "CICOfly" refers to the Quantum Leap Group, LLC, and all its affiliates and partners worldwide.

The Source and Use of Information

The primary source of personal, banking, and traveling information that we keep at CICOfly comes directly from the clients requesting for CICOfly products and services. The information that we may typically ask include but not limited to your (and/or your traveler's) name, address, other contact details, age, occupation, driver license number, social security number, etc. We ask and use this information only to fulfill the requirements of the credit card merchant account, the airlines and law enforcement agencies'. We may ask or collect "non-personal" information about your feedback and experience with CICOfly. We may also collect additional information about you in the form of your credit history from consumer credit reporting agencies in the event of payment dispute or default. We will do everything to ensure that your information is handled and protected with privacy in the most secured and confidential way --- it is our pledge to you!
You are under no legal obligation whatsoever to provide us with any of the personal, financial, and/or traveling information that we may request you to provide you with services. In the event you object or fail to provide us with necessary information, it may result in our inability to provide you with any product or service that you wish to buy.

Non Disclosure of Personal Information to Third Party Companies

CICOfly does not disclose or share its clients' personal, banking, and traveling information to any external, third party company under any circumstance unless previously informed and authorized by the client and/or required by applicable laws and regulations. At CICOfly, our clients can request to withdraw their previously given authorization for external third party personal information disclosure and share at anytime by informing us in writing.

Disclosure of Personal Information within CICOfly

In providing you the most efficient and fine services CICOfly may share or give access to your personal and banking information within its CICOfly affiliates and authorized partners only. Such sharing or accessing of confidential information will always be done within the conformity of the applicable laws, regulations, client confidentiality agreements, CICOfly policies and/or when a client has consented to such sharing or accessing of personal and business information.

Network Personal Information Security

At CICOfly, we have designed and deployed our online network and infrastructure with enhanced electronic information security features to ensure the maximum privacy and confidentiality of our clients' confidential information. We also limit access to our clients' confidential information within our electronic data network with strict operation guidelines among our internal associates.

The Internet Privacy

At CICOfly our online system is build with multiple layers of electronic protection on a secure infrastructure. We use industry standard encryption technologies to secure and protect our clients' confidential information from being compromised with external online sources at all time. However, certain information such as your Internet protocol (IP) addresses, navigation on our site, the systems and programs you used and the time you spent, along with other similar information, may be stored on our servers for traffic analysis and other analytical purposes. Such information may not specifically identify you.
At CICOfly website, we also adhere to the same strict privacy and confidentiality of confidential information policies. Anytime CICOfly online users access their accounts at our site account management system, they are required to identify and authenticate themselves as authorized users before the online security manager grants them online account access. Generally this identification and authentication of authorize user takes place in the form of "username" and "password" or a Personal Identification Number (PIN) validation assigned by CICOfly online management system.
Online security and privacy of personal and confidential information is a co-operation between CICOfly and its online user. We request that you maintain your username, password, and/or PIN completely secured and confidential from being compromised with others at all time. Please do not make this security information available to anyone, as it may jeopardize your privacy and compromise our online security system. In the event you suspect that someone is using your security information, discontinue its use and inform us right away so that we may take immediate safety measures to protect your personal and confidential information from others' use.

Unauthorized Intrusion to CICOfly Network

In the event an user of CICOfly or anyone intentionally and/or otherwise unlawfully break into or compromise the integrity of CICOfly technology and network with or without an intent to harm, damage, destroy and/or otherwise violate the legal CICOfly customer service agreement, CICOfly may and will use and share all their personal and business information with the proper law enforcement agency where governed by the law to help further investigate and prevent any such unauthorized attempt to abuse and compromise the CICOfly technology and network.

Changes to Privacy Policy; Other Policy Statements

As we are constantly thriving on improving the quality of traveling experience for our valued customers by offering innovative and cost effective products and services, from time to time this privacy promise may change and/or get revised concerning the gathering, collection, and use of our clients personal, banking, and traveling information. Any such change or revision of privacy promise will be immediately posted on our website and be effective upon such posting. We suggest that you read the privacy policy regularly to make note of any such change that may affect you.

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